Description based on the Specified Commercial Transactions Act

Operator

Sumitomo Realty Villa Fontaine Co., Ltd.

representative

Representative Director Tomoyuki Komori

location

Head Office: Shinjuku Island Wing, 6-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

telephone number

main office/050-3112-3983

Telephone reception

Head office: 9:00-18:00 (excluding Saturdays, Sundays, holidays, and the New Year holidays)

Homepage URL

https://www.hvf.jp/

inquiry

Contact form

Fee

According to the information on the reservation page or the conference room price list

Regarding cancellations, etc.

Unless otherwise specified on each reservation page, the following applies:
Cancellations for conference rooms will be handled in accordance with the terms of use for each conference room.

Accommodation cancellation fee
About ※

Number of contract applicants		Date of receipt of notice of contract termination
Number of contract applicants		No-show	On the day	The day before	2 days ago	7 days ago	14 days ago	21 days ago	30 days ago	60 days ago	90 days ago
general	1-9 people	100%	100%	50%	40%	-	-	-	-	-	-
organization	10-30 people	100%	100%	80%	50%	50%	20%	20%	-	-	-
	31-100 people	100%	100%	80%	50%	50%	20%	20%	-	-	-
	101-300 people	100%	100%	80%	50%	50%	20%	20%	10%	-	-
	301～	100%	100%	100%	100%	80%	80%	50%	50%	30%	20%

*The penalty fee will be calculated from the day the guest notifies us of the contract termination.
In addition, in the case of consecutive nights, the penalty amount will be calculated for each contracted date and the total amount will be collected as the penalty amount.
*The percentage indicates the ratio of the penalty to the basic accommodation fee (room charge) or package fee (the published price for accommodation packages including breakfast, etc.).
*In addition, penalty fees different from those stated above may be established for specific organizations and specific periods.

Service availability

Reservation date for accommodation, conference room use, or facility use

Payment Methods

Bank transfer/credit card

Required fees other than the product price

Consumption tax, accommodation tax (if necessary), bathing tax (if necessary)