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Operator
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Sumitomo Realty Villa Fontaine Co., Ltd.
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representative
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Representative Director Tomoyuki Komori
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location
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Head Office: Shinjuku Island Wing, 6-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
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telephone number
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main office/050-3112-3983
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Telephone reception
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Head office: 9:00-18:00 (excluding Saturdays, Sundays, holidays, and the New Year holidays)
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Homepage URL
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https://www.hvf.jp/
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inquiry
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Contact form
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Fee
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According to the information on the reservation page or the conference room price list
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Regarding cancellations, etc.
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Unless otherwise specified on each reservation page, the following applies:
Cancellations for conference rooms will be handled in accordance with the terms of use for each conference room.
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Accommodation cancellation fee
About ※
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Number of contract applicants |
Date of receipt of notice of contract termination |
No-show |
On the day |
The day before |
2 days ago |
7 days ago |
14 days ago |
21 days ago |
30 days ago |
60 days ago |
90 days ago |
general |
1-9 people |
100% |
100% |
50% |
40% |
- |
- |
- |
- |
- |
- |
organization |
10-30 people |
100% |
100% |
80% |
50% |
50% |
20% |
20% |
- |
- |
- |
31-100 people |
100% |
100% |
80% |
50% |
50% |
20% |
20% |
- |
- |
- |
101-300 people |
100% |
100% |
80% |
50% |
50% |
20% |
20% |
10% |
- |
- |
301～ |
100% |
100% |
100% |
100% |
80% |
80% |
50% |
50% |
30% |
20% |
- *The penalty fee will be calculated from the day the guest notifies us of the contract termination.
In addition, in the case of consecutive nights, the penalty amount will be calculated for each contracted date and the total amount will be collected as the penalty amount.
- *The percentage indicates the ratio of the penalty to the basic accommodation fee (room charge) or package fee (the published price for accommodation packages including breakfast, etc.).
- *In addition, penalty fees different from those stated above may be established for specific organizations and specific periods.
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Restaurant cancellations
About fees*
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Number of contract applicants |
Date of receipt of notice of contract termination |
Contact Us
none |
On the day |
The day before |
2 days ago |
7 days ago |
14 days ago |
21 days ago |
30 days ago |
60 days ago |
90 days ago |
general |
1-9 people |
100% |
100% |
50% |
- |
- |
- |
- |
- |
- |
- |
- *However, in the case of special arrangements such as individual adjustments based on prior consultation, 100% of the reservation fee will be charged from 7 days prior to the date of the reservation.
If you only wish to reserve a seat, the following prices will apply. Prices shown are per person and include tax.
Store name |
If you do not come without contacting us
/Cancellation on the day |
Cancellation the day before |
lunch |
dinner |
lunch |
dinner |
IL RISTORANTE TOKYO |
4,000 yen |
10,000 yen |
2,000 yen |
5,000 yen |
Wande Shiba
THE TIDE TOKYO
Grill Station |
2,000 yen |
5,000 yen |
1,000 yen |
2,500 yen |
Number of contract applicants |
Date of receipt of notice of contract termination |
Contact Us
none |
On the day |
The day before |
2 days ago |
7 days ago |
14 days ago |
21 days ago |
30 days ago |
60 days ago |
90 days ago |
organization |
10～
30 people |
100% |
100% |
80% |
50% |
50% |
20% |
20% |
- |
- |
- |
31～
100 people |
100% |
100% |
80% |
50% |
50% |
20% |
20% |
- |
- |
- |
101～
300 people |
100% |
100% |
80% |
50% |
50% |
20% |
20% |
10% |
- |
- |
301～ |
100% |
100% |
100% |
100% |
80% |
80% |
50% |
50% |
30% |
20% |
- *Cancellation fees will be calculated from the day we receive your cancellation notice.
- *In addition, cancellation fees different from those stated above may be set for certain groups and for certain periods.
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Service availability
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Reservation date for accommodation, conference room use, or facility use
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Payment Methods
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Bank transfer/credit card
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Required fees other than the product price
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Consumption tax, accommodation tax (if necessary), bathing tax (if necessary)
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