FACILITY & SERVICE

FACILITY & SERVICE

Meticulous service for a comfortable stay that you will only get at a large-scale hotel.
A wide range of support and services is available for guests hailing from overseas.

FACILITY & SERVICE

  • 4F
    （Grand Area）    Coin-operated laundry

    Coin-operated laundry

    Wash and dry cycle
    (120 minutes):
    ¥500 (tax included)
    Small load
    (80 minutes)：
    ¥400 (tax included)
    Wash only
    (35 minutes)：
    ¥300 (tax included)
    Additional drying
    (30 minutes)：
    ¥100 (tax included)
    *Automatic detergent dispensing

  • 6F
    （Grand・Premiere Area）    A guest-only fitness gym

    A guest-only
    fitness gym

    Includes high class training machines made by Technogym.
    To use this service, please ask at the front desk. (Charges apply)

    Usage fee: 2,200 JPY (tax included) per customer / 1 night
    *Users are restricted to ages 15 and older. Machines can only be used by hotel guests.
    *Please refrain from using the machines before checking in and after checking out.

  • ReceptionCleaning service

    Cleaning service

    We also offer a Night Cleaning service with late night drop-off and early-morning pickup (fee required). Please use the laundry bags provided in the guest room.

    Daytime: Drop off by 9:30 am, pick up after 7:00 pm (same day)
    Nighttime: Drop off by 10:00 pm, pick up after 9:00 am (next day)
    Closed: Sundays, national holidays, Golden Week (late April/early May, O-bon (mid-August), and New Year holidays (5 - 6 days each)

  • 4F
    （Grand Area）    Meeting Room

    Meeting Room

    To use, please inquire at reception.

    Adjacent meeting room (fee: ¥20,000/2 hours)

  • 4F
    （Grand Area）    Currency exchange machine and ATM

    Currency exchange machine
    and ATM
    (Seven Bank)

    The currency exchange machine is available 24 hours a day.

Hotel Area・Reception

  • Free Wi-Fi throughout the hotel-Fi
  • Smoking area
  • Storing valuables in the hotel safety deposit box
  • Fax available (reception)
    Domestic: ¥200 for the first page + ¥100 for the second page onward anywhere in Japan
    International: ¥400 for the first page + ¥200 for the second page onward
  • Copy machine (reception)
    Black and white: ¥50, Color: ¥300 *USB printing unavailable

Shopping Area

  • 2F（Shopping Area）Omotenashi Center

    Omotenashi Center

    We offer a variety of services to make your stay comfortable, including concierge service in and around the hotel, courier service, luggage storage, and more.

    List of services

    Tourist information, courier service (domestic and international), luggage storage service after check-in and check-out (fee required)
    *Hotel guests may stow luggage free of charge.

  • 1・2FConvenience store

    Convenience
    store

    Carries travel essentials, liquor, and local souvenirs.

    1F：Rieven House
    （6:00～24:00）
    2F：Lawson (open 24 hours)

  • 1FNursing room

    Nursing room

    Comes with private booths and a diaper changing station.

  • 2FPrayer room

    Prayer room

    Comes with a rinsing area and separate rooms for men and women.

  • 1FBus terminal

    Bus terminal

    Directly connected to the hotel. This lets passengers with heavy luggage or who are bringing along children get to the hotel with comfort and peace of mind.

  • 1FParking lot

    Parking lot

    Approximately 440 parking spaces are available and can be reserved.