FACILITY & SERVICE

FACILITY & SERVICE

Meticulous service for
a comfortable stay that you
will only get at a large-scale hotel.
A wide range of support
and services is available
for guests hailing from overseas.

facility & service

Premier Guest LobbyConcierge

Concierge

We guarantee that our concierge services will provide
the highest level of hospitality to make your stay at the hotel comfortable.

  • 6F
    (Grand Area)
    A guest-only fitness gym

    A guest-only fitness gym

    Operating Hours: Open 24 hours a day (except for cleaning time)

    Equipped with 11 kinds of high class training machines made by the Italian company Technogym.
    PREMIER accommodation guests can use them for free.

    *Users are restricted to ages 15 and older. Machines can only be used by hotel guests.
    *Please refrain from using the machines before checking in and after checking out.

  • ReceptionCleaning service

    Cleaning service

    We also offer a Night Cleaning service with late night drop-off and early-morning pickup (fee required). Please use the laundry bags provided in the guest room.

    Daytime: Drop off by 9:30 am, pick up after 7:00 pm (same day)
    Nighttime: Drop off by 10:00 pm, pick up after 9:00 am (next day)
    Closed: Sundays, national holidays, Golden Week (late April/early May, O-bon (mid-August), and New Year holidays (5 - 6 days each)

  • 4F
    (Grand Area)
    Business Area

    Business Area

    To use, please inquire at reception.

    2 computers (fee: ¥100/10 minutes)
    1 printer
    Adjacent meeting room (fee: ¥20,000/2 hours)

  • 4F
    (Grand Area)
    Currency exchange machine and ATM (Seven Bank)

    Currency exchange machine and ATM
    (Seven Bank)

    The currency exchange machine is available 24 hours a day.

  • Coin-operated laundry

    Coin-operated laundry

    Wash and dry cycle (120 minutes): ¥500 (tax included)
    Small load (80 minutes):¥400 (tax included)
    Wash only (35 minutes):¥300 (tax included)
    Additional drying (30 minutes):¥100 (tax included)
    *Automatic detergent dispensing

Other services in the hotel area

  • Free Wi-Fi throughout the hotel
  • Smoking area (4F)
  • Storing valuables in the hotel safety deposit box
  • Courier service (domestic and international)
  • Fax available (reception)
    Domestic: ¥200 for the first page + ¥100 for the second page onward anywhere in Japan
    International: ¥400 for the first page + ¥200 for the second page onward
  • Copy machine (reception)
    Black and white: ¥50, Color: ¥300 *USB printing unavailable

Shopping Area

  • 2F(Shopping Area)Omotenashi Center

    Omotenashi Center

    We offer a variety of services to make your stay comfortable, including concierge service in and around the hotel, courier service, luggage storage, and more.

    List of services

    Tourist information, courier service (domestic and international), luggage storage service after check-in and check-out (fee required)
    *Hotel guests may stow luggage free of charge.

  • 1・2FConvenience store

    Convenience store

    Carries travel essentials, liquor, and local souvenirs.

    1F:Rieven House(6:00~24:00)
    2F:Lawson (open 24 hours)

  • 1FNursing room

    Nursing room

    Comes with private booths and a diaper changing station.

  • 2FPrayer room

    Prayer room

    Comes with a rinsing area and separate rooms for men and women.

  • 1FBus terminal

    Bus terminal

    Directly connected to the hotel. This lets passengers with heavy luggage or who are bringing along children get to the hotel with comfort and peace of mind.

  • 1FParking lot

    Parking lot

    Approximately 440 parking spaces are available and can be reserved.